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Customer support On 888 casino onnet
- "I'm totally Shocked and it hasn't sunk in yet. I
won $174.935!!!..."
"...I'm not sure if you know this but my sister won
the jackpot about a year ago for a little less than the
amount I just won. Her name is Laura. What are the odds
of brother and sister hitting two jackpots at the same casino?
Just amazing!
I would like to thank you all and my winnings are a true
blessing. When I won the jackpot the first thing that I
said to anyone, and it was immediately, was that I can help
others!.." Thank you,
Steven M in C
- "...I have been visiting your website for several
years now. However, my husband does not approve, therefore,
my activity has been rather veiled. I usually play while
we are watching television in the evening. I alternate between
your site and canasta (on another site ). I was watching
the Lakers Basketball game with him, and had taken my view
from the laptop monitor to the television. When I looked
back, there it was! I was shocked......but of course, I
couldn't say anything, because he thought I was playing
canasta. I looked at the amount. $98.536....and looked again....and
wow! I was still shocked. I said a silent "thank you"
to the gambling angels----if there is such a group! Ha!
I NEVER thought I would win. ..."
"...I must also add that each and every time I have
contacted your support department, or the VIP department,
your people have been so kind and responsive. Your customer
service is A++. They are professional and gracious. A compliment
to your business. Thanks again for the inquiry. I will continue
to play and if I'm lucky enough....will be chatting with
you again about another win! "
- I have been pleased with your customer support -- one
of the most reliable in the business.
MF
- I am quite impressed with the service you offer at present.
Thank you
- Let me take this opportunity to thank you and your staff
for their support and sense of caring. You are a class act.
Your response to users needs as well as your compassion
is second to none. I just had to let you know how I felt
regarding your professionalism. Sincerely
- Justin, I just want you to know that your support team
is the best there is. I want you to give Tom, Sonya, Mark,
Carlos, all raises if they are not already rich, from this
job. OK lol. The truth is they are the best and your casino
is too. I did explore other casinos and they do not compare
to yours. When you have people responding personally like
you do it makes all the difference in the world. Me and
the people that play at your casino really all agree. Thank
you,
- Thank you for that information. I have to say I have never
experienced such good customer service from any online organization.
You guys really have it together!!! Thanks again,
- You do a great job and I have never had trouble getting
an answer from you in a short time. Keep up the good work.
- I've never enjoyed my computer as much as I have since
joining Casino-on-Net. Both Casino-on-Net and their staff
are helpful and a lot of fun. The only problem I can find
is that the cocktail waitress is a little slow...thanks
for a great time, and I will tell others about you....
- Since I have been visiting your casino the communication
chain is very impressive. I have nothing but praise for
the MANY CSR's who have conversed with me. The only thing
I ask is keep up the good work. I am really new to this
on-line stuff but I will say that you are the most courteous
people I have experienced so far and a lot of this has to
do with punctuality. Keep up the good work. After I win
the million dollars some of you can work with me. Well Done!
- Thank you again for the great customer service and quick
responses to any and all problems and questions... I love
playing on your site...never had more fun, and don't even
have to leave the house. Sincerely,
- June, You are the best girl in the world! Your site is
absolutely the best on the Internet due entirely to people
like you. Thank you so very much,
- I find your company very professional. I have recommended
you to my close friends. Your service is 2nd to none! Put
a feather in your cap guys/gals! Don't change! If you need
to change consult me first. Australia can learn a lot from
you, people! Kind regards & best wishes
- I just wanted to place a kind note to your employees at
your Customer Support Center. I'm in the retail industry.
I'm a Sales Manager of a multi-franchise dealership organization
and fully understand the importance of customer service.
I have nothing but the best service with your department
as well as your company. But I am truly impressed with your
customer support. Thank you for your time. I will always
be a valued customer with your company. (I hope to hit your
MVP status at 150000 points soon :-) Thank you.
- Congratulations, I did some research on casinos on line
and was delighted to see that you won the Casino of the
Year Award. I knew from the first minute I had dealing with
your group, I would have a fine experience. And it has been.
If you ever need a testimonial, please use me. You have
been more than fair and patient with me. I want to compliment
the staff for taking time to answer my questions. The staff
is so friendly and professional, I almost feel like we are
good friends. Great bunch of people. Warmest regards
- Dear Staff, Thank You so much for your extra care with
my problem. You're the best! Your service has been excellent
thus far. Again thank you for your expert service!
- Thank you for your prompt response and service. You are
doing a great job treating the VIP customers with great
warmth and attention.
- Thank you for your sweet message, I will always be a Casino-on-Net
customer. You are the best on-line.
- I have been given great service and quick response time.
You have a great staff!!!!
- Thank you for your timely response to my e-mail. It seems
again that I didn't quite understand the process that a
cash out goes through...Ruth Kitts, Transactions Dept. at
Casino-on-Net, has educated me and there is no longer a
concern.... Thank you again for the service, it's good to
know you are there.... Respectfully,
- Thank you very much for the hasty response. Customer Service
like this is few and far between in the UK. I thank you
and will be recommending your on line casino to many of
my associates Regards and Thanks
- The representatives are very responsive to my questions
and really help me out. They are cordial and always have
an answer within 30 minutes. (I do mean it). I do make a
living gambling. I win and lose aggressively. I play like
it is my passion. Thanks,
- June - I am writing this email to thank you for the incredible
support that I have received from your team in the recent
weeks. Dave, Sonya, Liz, Marc, Nilda and yourself have been
extremely helpful in answering my questions and accommodating
my requests. You guys are the best in the business and have
made my experience with Casino-on-Net that much more enjoyable.
Thanks again for the excellent support and I look forward
to continuing what has been an incredible relationship to
date.
- Thank you for your quick response. The funds were received
today. Because of your superior service I am now giving
your site the green light to go with my many friends whom
I know will enjoy your honest, well produced gaming site.
Trust is the key, and you have proved yourself trustworthy.
Thanks again, and get ready for more business!
- I cannot express my gratitude for your swift response
to my bothersome questions. I can assure you that because
of your excellent customer service you have acquired a lifetime
member to your establishment.
- Just to drop you a line and let you know that of all the
casinos out there you all are the most personal, you have
great support and I really feel there are real people behind
me. I want to thank you all for all your kindness and respect
you have shown me, I have never received this from any of
the casinos I have visited but yours. Thanking you,
- Many regards. You guys are real pros at customer service.
It's a pleasure to play online with you!
- I must admit you were right. Although I experienced significant
problems over the past several months, I am happy I stayed
with you. Your support staff has made me feel like more
than just a customer. I feel like part of a family or community.
Repeatedly your staff has bent over backwards to resolve
any issues I encountered making sure I was satisfied with
the outcome. I just wanted to extend my thanks and appreciation
for your interest in my business and continued support.
I look forward to our shared future success. Sincerely,
- Ms. Kaley, I appreciate all the effort by you and your
team. I was just telling my wife what a tremendous support
group you have. I don't mean to add to what I am sure is
a difficult job your people perform. I was on customer service
management for years and understand the 'other side'. I
wish I had a team such as years on more than one occasion.
Please, forward my thanks both up and down the ladder. A
satisfied member,
- June - I am writing this email to thank you for the incredible
support that I have received from your team in the recent
weeks. Dave, Sonya, Liz, Marc, Nilda and yourself have been
extremely helpful in answering my questions and accommodating
my requests. You guys are the best in the business and have
made my experience with Casino-on-Net that much more enjoyable.
Thanks again for the excellent support and I look forward
to continuing what has been an incredible relationship to
date.
- I just wanted to take the opportunity to thank you for
all of your efforts to accommodate my request and give faithful
customer service support. It is accurate to state that it
is not "about the money," but rather about a sense
of security and trust that I need to have as a customer
dealing with virtual funds and doing business with a company
that I can not see or interact with directly. I now know
that I am dealing with a company that is honorable, will
take the time to investigate matters of concern to its clients,
and ultimately stand behind the customer by exceeding expectations.
I could not ask for anything more. Thank you for your helpfulness
and integrity, I look forward to enjoying future services
with your company. Truly,
- Your company has the nicest, most wonderful customer service
organization! I am thrilled at having 'found' you - I used
to have to drive over an hour on a less-than-wonderful road
to go to a casino - the service did not compare to yours
at all. Having a great time from the comfort of my own home
with my trusty dog at my feet. Thanks again!
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